All items are handmade to order and typically take about 1-2 weeks to be made and shipped out! Thank you for your patience! If you need your order sooner, send us a message and we’ll do our best to work something out!
We ship most domestic orders via First Class Mail or Priority Mail with a tracking number.
Most International Shipping is all shipped via First Class Mail and a customs number will be emailed to you at the time of shipping. You may be able to track your package with that number abroad.
(Please Note: International customers may be responsible for any and all additional duties, taxes or fees imposed by customs in your country.)
Refunds and Exchanges
We strive for you to be completely happy with your purchase! Over 50% of our customers are loyal, repeat customers, who love our collars and we want you to be one of our biggest fans! 🙂
Now for the details: